Clinical Assistant -ORL Needham

Department Summary:
The Department of Otolaryngology and Communication Enhancement provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. We treat more patients and have more experience than any other pediatric otolaryngology program. Each year, we care for more than 25,000 otolaryngology patients and over 38,000 communication enhancement patients in Boston and at our five suburban clinic sites. Our surgical team performs more than 6,000 surgical procedures.
Key responsibilities:

• Assisting clinicians in a fast-paced environment (including but not limited to- obtaining and recording patient vital signs, rooming patients, assisting clinicians during examinations, obtaining pertinent reports/imaging)
• Collecting, verifying and recording required information according to established procedures and instructions.
• Identifying and reporting unusual findings or changes in patient condition to Registered Nurse, Physician Assistant or Physician.
• Completing and documenting patient-related prescreening/postoperative telephone calls
• Providing general support for clinical operations, including stocking, maintaining and ordering supplies and equipment, and transporting.
• Maintaining safety and cleanliness of work area, ensuring area is compliant with regulatory and hospital policies.
• Working a schedule of 40 hours per week, Monday through Friday, 8 hour shifts, rotating between Needham, Boston and Waltham clinics.

Minimum qualifications:Education:

• A HS Diploma or equivalent.

Experience:

• 1 year of Clinical Assistant experience or related healthcare experience.
• Pediatric experience strongly preferred.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.