Job Opportunities

Minimum Offer

$40.30hr.

Maximum Offer

$ 40.30/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Behavioral Svcs at MATS Center

FTE: 0.05
PRN
Shift: Days

Position Summary:
Work within the nursing process to provide direct nursing care to assigned patients. Serve as a role model to promote a positive work environment and quality patient care. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
POLICIES - Work within Hospitals, Nursing division and departmental policies
CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching
MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained
EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients
PATIENT CARE - Deliver safe direct care to an assigned group of patients as required
MEDICAL RECORDS - Ensure that patient medical records contain necessary information
INQUIRIES - Answer telephones and triage calls as per departmental policy
PARTICIPATION - Participate in orientation; upon successful completion of preceptor training assume precepting and evaluation responsibilities of new personnel
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
Program Graduate
Nonessential:
Bachelor's Degree
Education specialization:
Essential:
Nationally Accredited Nursing Graduate
Nonessential:
Nursing

Experience:
Essential:
Nonessential:
No preferred experience

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
RN in NM or as allowed by reciprocal agreement by NM
Nonessential:
Nationally Certified in area of specialty
PALS
TNCC and/or ENPC

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE

Department: Registered Nurse

Sign-On Bonus Available

Relocation Assistance Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$30.84/hr.

Maximum Offer

$ 30.84/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: RN Residency Program

FTE: 0.90
Full Time
Shift: Rotating

Position Summary:
Work within the nursing process to provide direct nursing care to assigned patients. Promote a positive work environment and quality patient care. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
PATIENT CARE - Deliver safe, direct care to an assigned group of patients, under the supervision of an RN Preceptor
POLICIES - Work within Hospitals, Nursing division and departmental policies
CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching
MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained
EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients
ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards
MISSION AND GOALS - Assist to maintain, support, and implement department and Hospitals mission and goals
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
Program Graduate
Nonessential:
Bachelor's Degree
Education specialization:
Essential:
Nationally Accredited Nursing Graduate
Nonessential:
Nursing

Experience:
Essential:
No minimum experience required
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
NM Board of Nursing Graduate Permit or RN License

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
Limited access to med room. Med Admin Policy, Att A

Department: Registered Nurse

Sign-On Bonus Available

Minimum Offer

$ 17.86/hr.

Maximum Offer

$ 24.47/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Youth Intensive OP-Pro Fee

FTE: 1.00
Full Time
Shift: Evenings

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual's ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, money management
DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
WELLNESS - Offer information and resources to provide patient information on their specific mental condition; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
SERVICE PLANS - Assist in the development and coordination of the individual's service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual's behavioral healthcare
RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual's needs
CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify encourage use of alternatives to hospital emergency departments and inpatient hospital services
TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
STATISTICS - Maintain and report applicable statistics regarding programs and client services
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

Qualifications

Education:
Essential:
High School or GED Equivalent

Experience:
Essential:
1 year directly related experience
Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Certified Peer Specialist recognized in State of NM
Valid New Mexico Driver's License
UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
Med Haz: Dirt, dust, fumes, odors, bad weather, noise
Subject to random alcohol and substance testing

Department: Behavioral and Mental Health

Sign-On Bonus Available

Relocation Assistance Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 33.07/hr.

Maximum Offer

$ 54.50/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CTH Rehab-Ortho Unit

FTE: 1.00
Full Time
Shift: Nights

Position Summary:
Work under the general nursing process while using independent judgment to assign nurses, technicians and nursing care to assigned patients. Designate shift and schedule assignments, call in staff, send staff home and monitor attendance. Provide clinical leadership for nursing and technician staff. Ensure adequate staff to meet patient census. Supervise staff and patient care delivery on designated shift, and serve as a clinical resource for staff. Serve as a role model to promote a positive work environment and quality patient care. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
STRATEGIC INITIATIVE - Active participation in nursing strategic initiatives such as quality improvement and monitoring, TJC compliance, Magnet Recognition, recruitment and retention of staff and patient and employee satisfaction
SHARED GOVERNANCE - Support and implement the UNMH shared governance model
INDEPENDENT JUDGMENT - Using independent judgment assign nursing personnel and staff to specific patients
ASSIGNMENT - Designate shift and schedule assignments; assign duties in accordance with the plan of care, patient needs, and within the scope of staff qualifications and licensure/certification/registry
ACCOUNTABILITY - Supervise and direct staff providing patient care; accountable for care provided to patients on assigned shift
LIAISON - Act as liaison as necessary between physicians, staff, patients, families, and other departments to promote and facilitate communication, problem solving, decision-making, crisis intervention, resource utilization, and conflict management
SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives
ROLE MODEL - Act as a clinical resource and role model for department personnel
DELEGATION - Delegate and monitor completion of duties according to departmental and Hospitals policies
PATIENT CARE - Deliver safe direct care to an assigned group of patients as required
POLICIES - Work within Hospitals, Nursing division and departmental policies
CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching
TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained
PARTICIPATION - Participate in orientation; upon successful completion of preceptor training assume precepting and evaluation responsibilities of new personnel
EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients
MEDICAL RECORDS - Ensure that patient medical records contain necessary information
INQUIRIES - Answer telephones and triage calls as per departmental policy
MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Education:
Essential:
Program Graduate
Nonessential:
Bachelor's Degree
Education specialization:
Essential:
Nationally Accredited Nursing Graduate
Nonessential:
Nursing

Experience:
Essential:
2 years directly related experience
Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
RN in NM or as allowed by reciprocal agreement by NM
Nonessential:
Nationally Certified in area of specialty

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
Subject to an annual contract and performance appraisal

Department: Registered Nurse

Sign-On Bonus Available Relocation Assistance Available

Additional $6.00/hr. Safety Incentive Pay

Cell phone and/or smart devices are not allowed on persons for this position at MDC, unless there is a documented medical condition.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$25.06/hr.

Maximum Offer

$33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: MDC-Medication Assisted Trtmt

FTE: 0.90
Full Time
Shift: Nights

Position Summary:
Work within the nursing process to provide direct nursing care to assigned patients. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities:
PATIENT CARE - The following duties are performed under the direction of an RN:
PATIENT CARE - Deliver safe direct care to an assigned group of patients as required
POLICIES - Work within Hospitals, Nursing division and departmental policies
CARE PLAN - Work in collaboration with the healthcare team, implement and document individualized care plans incorporating age specific considerations, including discharge planning and patient/family teaching
TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained
EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients
TRAINING - Participate in orientation and evaluation of new personnel
MEDICAL RECORDS - Ensure that patient medical records contain necessary information
ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
PATIENT CARE - Clean patient care rooms, equipment and instruments; report equipment problems; order and store supplies; maintain appropriate PAR levels
PATIENT CARE - Assist nursing staff/physicians in complicated treatment procedures; perform routine treatment procedures
PATIENT CARE - Identify and assess clinical situations beyond their scope and promptly notifies a nurse and/or physician
PATIENT CARE - Provide oxygen therapy, I.V. setup, catheterization, apply cardiac monitor and other duties as assigned under the supervision of RN or attending physician as requested
MEDICATION - Administer medications and monitors results, excluding IV push medications, via the Seven Rights and documents and communicate clinical findings

Qualifications

Education:
Essential:
Program Graduate
Training
Education specialization:
Essential:
LPN Accredited Program Graduate
Complete Organization IV Education Training Program

Experience:
Essential:
No minimum experience required
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Licensed Practical Nurse in NM or recip agreement

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
Limited access to med room. Med Admin Policy, Att A

Department: Licensed Practical Nurse

Sign-On Bonus Available

Relocation Assistance Available

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 34.32/hr.

Maximum Offer

$ 46.82/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Trauma/Surgical ICU

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Function as unit educator, master teacher, master preceptor and facilitates evidenced-based research into specialized areas of nursing. Utilize the expertise of a practitioner to incorporate nursing processes into the plan of care for a specialized group of patients. Perform as a unit educator while maintaining clinical skills by performing as a clinical instructor for students from the CON on home unit and/or assisting in staffing on unit. Ensure adherence to Hospitals and departmental policies, procedures and guidelines. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities:
LEAD - Provide educational leadership to enhance specialized patient care within clinical protocols
INITIATE - Initiate unit-based strategies for developing clinical skills through the master clinician, master preceptor model
PERFORM - Perform as a unit educator while maintaining clinical skills by performing as a clinical instructor for students from the CON on home unit and/or assisting in staffing on unit
PLAN - Develop patient plans of care incorporating evidenced-based research and national standards
CONSULTS - Consult with and serve as a clinical resource for the multidisciplinary team to ensure quality patient care
EDUCATE - Educate appropriate staff in the use of new equipment, supplies, and instruments for their service; coordinates in-service training/workshops for appropriate staff
ASSIST - Assist patient and caregivers with educational needs, problem solving, and health management aspects across the continuum of care
COLLABORATE - Collaborate with the Clinical Educator as well as the Clinical Nurse Specialist, Specialty RN, or Unit Director to plan and implement pertinent curricula
MONITOR - Monitor trends and implement educational strategies to ensure quality standards and parameters are achieved
PATIENT CARE - Deliver safe direct care to an assigned group of patients, providing specialized patient care within nursing protocols and assisting the admission, transfer and discharge process performing all RN nursing duties
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
PATIENT CARE - Write treatment plans; coordinate patient drug and procedure activities; administer medication and treatment; provide and coordinate nursing care of assigned patients; may facilitate group therapy and/or education sessions

Qualifications

Education:
Essential:
Bachelor's Degree
Nonessential:
Master's Degree
Education specialization:
Essential:
BSN or MSN
Nonessential:
Nursing

Experience:
Essential:
18 months directly related experience
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo3 years directly related experience

Credentials:
Essential:
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
RN in NM or as allowed by reciprocal agreement by NM
Instructor in Unit-Required Certifications w/in 90 Days
Nonessential:
Current Instructor in BLS, ACLS, NRP or other instruct cert
Credential equivalent experience:
Essential:
Instructor in Unit-Required Certifications or obtained within one year of position (BLS, ILS, NRP, PALS, ACLS, TNCC, etc)

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
Sig Hazard: Chemicals, Bio Hazardous Materials req PPE

Department: Registered Nurse

Minimum Offer

$ 16.59/hr.

Maximum Offer

$ 22.95/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: BHO - Admitting/Registration - UPC

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Perform pre-registration and registration functions for Ambulatory/Outpatient Operations area assigned; verify insurance coverage eligibility and benefits; verify required referrals and/or prior authorization are in place prior to visit; contact patients for outdated or missing demographics; professional and efficient phone call handling via telephone ACD system in a call center setting; perform as first contact for Persons in Custody of Law Enforcement Agency (PICLEA) as they arrive for care; screen patients for coverage and assist them in navigating their financial options including UNMH or other UNM Health Systems financial assistance, NM Medicaid, or other State and Federal Programs; perform intake applications for State of NM Medicaid; Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.

Detailed responsibilities:
PATIENT CARE - Assist patients in locating departments; schedule and coordinate patient appointments; refer patients and families to appropriate services and resources
CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction
DATA - Perform data entry and research using various hospital system programs
DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy
REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments
PRIOR AUTH/INSURANCE - Verify insurance coverage and benefits on patients needing an Auth; provide notification of admission and obtain auth for emergency admits; obtain authorizations for same day surgery, inpatient surgery, direct admits and any other pre scheduled stays or procedures. Provide all pertinent medical history/documentation for insurance companies and other payors in order to obtian an auth; document Cerner with correct information; Scan all documents concerning authorization and reimbursement into Siemens document imaging; may collect down payments for and copays for procedures. Create Pre Admits in Cerner as appropriate
PRIOR AUTHORIZATION - Complete pre-screening process for specialty clinic appointments for referral and/or prior auth
FINANCIAL ASSISTANCE - Interview patients and complete the application process for State/Government programs; maintain MOSAA certification with the State; interview and approve patients for UNM Hospital charity and discount programs
FINANCIAL ASSISTANCE - Refer self-pay patients for financial assistance; make financial assistance appointments
ELIGIBILITY - Determine and process eligibility for financial assistance (Including Medicaid, SCI, UNM Care, Commercial, Medicare, PHS/Indian Health Service, Salud, Self Pay)
REFERRALS - Maintain a knowledge of community financial resources and refer patients appropriately (EMSA).
TRAINING - Perform training with registration and admitting personnel to assure proper registration and knowledge of business practices to include financial assistance programs
TRAINING - Perform outreach/training with clinical areas to ensure process flow remains tight and to maintain open communication
CUSTOMER RELATIONS - Establish and maintain good rapport and effective working relationships with patients, visitors, physicians and Hospitals employees
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
LIAISON - Perform as liaison between clinic staff, providers, and the insurance company or other payors to coordinate financial benefits/ coverage and prior authorizations
CODING - Assign ICD9 or ICD10, CPT codes as required by insurance companies in order to obtain authorization for services
DOCUMENTATION- Send all pertinent medical documentation to insurance companies and other payors for approval. Document final authorization in Cerner and scan all paperwork into Siemens scanning
FRONT DESK - Answer phones at front desk and assist walk-in patients as needed. Provide after hours/weekend information desk coverage for the hospital. Re-identify patients for Blood Bank and Health Information Management Department. Organize folders for floor visits to patients. Admit surgical patients and direct admits that present to the Admitting office. Input all pre-admits for PALS and direct admissions as appropriate. Log all admissions in the Admitting logs.
PATIENT CARE - Accept and issue patient's valuables from patients and the Emergency Department Staff. Perform floor visits to interview patients after a direct admit from the Emergency Department or the clinics
CASH - Reconcile and complete cash reconciliation reports; balance and post payments, contractual allowances, and denials
REPORTS - Obtain police reports when appropriate for billing information for Patient Financial Services. Do the Census reports for PBX. Work Medicare secondary payor report as assigned
RELATED WORK - Perform related duties and responsibilities as required
SIGNATURE - Obtain proper signatures for Medicare Rights Consent for Treatment, financial forms for applying for assistance, and other forms as appropriate; assure that patient rights are distributed
INFORMATION - Interview patients and/or family at time of admission, pre-admission or discharge to obtain accurate demographic, and financial information; update information on Hospitals computer system to ensure correct billing; register patients for the Laboratory and clinics after hours; provide billing information to Ambulance Services

Qualifications

Education:
Essential:
High School or GED Equivalent

Experience:
Essential:
2 years directly related experience
Nonessential:
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
Not Applicable/Not Required

Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions:
Essential:
No or min hazard, physical risk, office environment
May be required to travel to various work sites
May be required or is required to rotate work shifts

Department: Behavioral and Mental Health